RETURN & REPAIRS
Please note that all our jewelry is made to order. If the customer is not satisified with their jewelry they may return it within 14 days of purchase for store credit only. Jewelry must be in original condition and undamaged. The customer is responsible for shipping charges: to and from our facilities. In the event that a customer's jewelry becomes damaged and needs repair due to our manufacturing, we are happy to repair the item within 30 days of purchase. If an item becomes damaged due to customer's misuse, we will be happy to repair with a small fee.
Inquiries will be responded within 48 to 72 hours on business days. (Expect maximum delay response during peak holiday hours).
Return and Repair Requests
All returns and repairs require a Return Authorization number. Any unauthorized packages sent to Maison de Morgana will be rejected and returned to senders. To request a return or repair please fill out the following form. We will be getting back to you within 24-48 hours.
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